Privacy Policy

Document Type: Privacy Policy
Last Updated: [sat 07 feb 2026]
Website: Aqar Sky (aqarsky.com)
Scope: This policy explains how Aqar Sky collects, uses, shares, and protects personal data when you use our website and services.

1) Who We Are

Aqar Sky we operates a real estate platform focused on compounds, projects, and property listings in Egypt.

Contact: WhatsApp: +20 115 741 2442
Email for Privacy Requests: [privacy@aqarsky.com]

2) Information We Collect

We may collect the following categories of information:

A) Information You Provide Directly

• Contact details: name, phone number, email address
• Inquiry details: message content, project/compound name, budget range, preferred unit type
• Listing submissions: property details (unit type, size, location, price, photos, description)
• Any documents or proof you choose to provide (if requested for verification)

B) Information Collected Automatically

• Device & usage data: IP address, browser type, device identifiers, operating system, pages visited, time spent, referring URLs
• Cookies & similar technologies: to remember preferences and improve performance
• Log data: server logs for security and troubleshooting

C) Information from Third Parties (If Applicable)

• Lead sources, marketing platforms, analytics providers, and social media platforms (only as permitted by their settings and your consent choices)

3) How We Use Your Information

We use your data for purposes such as:

• Responding to inquiries and providing requested information
• Providing property recommendations based on your preferences
• Processing listing submissions and publishing listings (where applicable)
• Verifying and improving data quality (pricing/listing validity checks)
• Improving website performance, UX, and content quality
• Security, fraud prevention, and abuse monitoring
• Marketing communications

4) Legal Basis (When Applicable)

Depending on your jurisdiction and the nature of processing, we rely on one or more of the following bases:

• Your consent (e.g., marketing, optional cookies)
• Contractual necessity (e.g., responding to requests or processing listings)
• Legitimate interests (e.g., site security, improving services, preventing fraud)
• Legal obligations (if required by law)

5) Sharing Your Information

We do not sell your personal data. We may share data in limited cases:

A) Service Providers

We may share data with trusted providers who help operate the website or deliver services, such as:

• Hosting providers, email/SMS providers, CRM systems
• Analytics and performance tools
• Customer support tools
• These providers are expected to process data only on our instructions and with appropriate safeguards.

B) Business Partners / Real Estate Contacts (When You Request)

If you request help with a specific project or unit, we may share relevant inquiry details with:

• Authorized sales contacts, partner agencies, or brokers
  only to fulfill your request.

C) Legal & Security

We may disclose information if required by law, court orders, or to protect rights, safety, and security.

6) International Transfers

Your data may be processed on servers located outside your country (depending on hosting/service providers). Where applicable, we use reasonable safeguards to protect data during transfers.

7) Data Retention

We retain personal data only as long as needed for:

• Handling your requests and providing services
• Compliance and dispute resolution
• Security and fraud prevention
  Retention periods vary depending on the data type and purpose.

8) Security Measures

We use reasonable technical and organizational measures to protect personal data, including:

• Access controls and limited staff access
• Monitoring and security hardening measures
• Backups and operational safeguards

No system is 100% secure. We continuously work to improve security.

9) Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core site functionality
• Remember preferences (e.g., language)
• Measure traffic and performance
• Improve content and user experience

Cookie Choices

Where required, you can manage cookie preferences via a cookie banner or your browser settings.
Disabling cookies may affect site functionality.

10) Marketing Communications

If you opt in (or where permitted), we may send:

• Updates, offers, or relevant real estate information

You can opt out at any time by:

• Using the unsubscribe option (if available), or
• Contacting us via WhatsApp or the privacy email

11) User-Submitted Listings & Public Content

If you submit a listing:

• Listing details you provide may appear publicly (e.g., unit type, area, price, description)
• We do not publish sensitive personal information (e.g., national IDs, private addresses if not required)
• We may edit submissions for clarity, compliance, and fraud prevention

12) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

13) Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to request deletion.

14) Your Rights

Depending on applicable law, you may have rights such as:

• Access to your personal data
• Correction of inaccurate data
• Deletion (where applicable)
• Objection to processing (where applicable)
• Withdrawal of consent (where processing is based on consent)

To request any of the above, contact us using the details in Section 1.

15) Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page and the “Last Updated” date will be revised.

16) Contact Us

For privacy questions or requests:

WhatsApp: +20 115 741 2442
Email: [privacy@aqarsky.com]
Alternative (if needed): Contact Page: https://aqarsky.com/en/contact-us/